Utilities have made significant investments in Advanced Metering Infrastructure and have achieved significant operational benefits. Some utilities have already begun realizing additional operational, strategic and customer benefits that build upon their foundational investment – such as outage communications, prepay energy, and customer self-service. And a few utilities are reaching into the volumes of data generated by AMI to enhance customer engagement – offering new products and services that drive greater satisfaction. During this session, VASS Solutions will share a theoretical roadmap for continuous benefits realization offered by AMI and offer insights from case studies that have been successfully implemented by utilities.
May 23, 2019
8:00 am - 9:00 am