The last 1% of an AMI deployment often take a disproportionate amount of time and energy to complete. In this session, Mike Roach, Director of AMR Field Operations with the New York City Department of Environmental Protection will discuss how New York City’s Department of Environmental Protection finished the final deployment in Staten Island.
From properly categorizing remaining accounts, dealing with difficult customers, and correcting data errors NYC will present various strategies and tactics, and discuss their experience and results in closing out a significant sized deployment.


May 22, 2019

2:15 pm - 3:15 pm

Manchester F