Find Answers to All Your Questions Here!

Conference Location

San Diego Marriott Marquis & Marina

333 West Harbor Drive

San Diego California  92101




AclaraConnect has contracted with the Marriot Marquis for discounted rates for attendees; reservations need to be made online here.

Please make your AclaraConnect hotel room reservation using the link posted. Do not call hotels directly. Room blocks will close on April 23, 2018, make sure to get your reservation early.

Do I need to reserve a hotel room at the San Diego Marriott Marquis & Marina, or does that happen automatically when I register for AclaraConnect 2018?

You are responsible for making your own hotel reservations. You can reserve your room here.




What are the conference hours?

Please visit our schedule and events page to get all the details but here is a summary:

Monday, May 14

Continental Breakfast – Begins at 7:00 am 

Social Tours – Begin at 10:00 am 

Conference Certification Courses – 1:00 pm to 5:00 pm 

Opening Night Reception – 6:00 pm to 8:00 pm


Tuesday, May 15

Continental Breakfast – Begins at 7:00 am 

Welcome to #AclaraConnect 2018 – 8:00 am to 10:00 am 

Breakout Sessions – Begin at 10:45 am

Entertainment – Begins at 6:30 pm


Wednesday, May 16

 Continental Breakfast – Begins at 7:00 am to 8:00 am

 General Session – 8:00 am to 9:00 am

 Breakout Session – Begins at 9:00 am

 Networking & Drinks Reception – Begins at 5:00 pm


             Thursday, May 17

Conference Certification Courses – 8:00 am to 5:00 pm

Evening – On Own

This agenda is subject to change.




How do I register?

Please visit our registration page here.

How much does it cost to attend AclaraConnect 2018?

Regular price is $995 for main conference access but we offer discounted pricing for early registrations – if you are interested in attending, we recommend that you register as soon as possible.

Our early bird special is $795

Social tours can be added at the time of the registration. To learn more about out social tours click here.

For more information about pricing and the different passes available please visit our registration page.


What does the spouse or guest registration include?

The spouse/guest registration includes entry into all conference meals and entertainment, including:

  • AclaraConnect 2018 Opening Reception (Monday)
  • AclaraConnect 2018 USS Midway Dinner Event (Tuesday)
  • AclaraConnect 2018 Networking & Drinks Reception (Wednesday)


What method of payment do you accept?

AclaraConnect registration fees are payable by credit card only – American Express, Visa, and MasterCard. PayPal, purchase orders and company checks are not accepted payment methods. If you have any questions, please email:

You may pay for guest registration separate from your utility professional registration, using your personal credit card. If you have any questions or concerns, please email: 


What is the cancellation policy for AclaraConnect?

If you cancel by Friday, April 13, 2018, you will be refunded your registration fee, less a $100 cancellation processing fee. If you cancel after Friday, April 13, 2018, there will be no refund, due to non-refundable fees paid by Aclara after this date. We will allow a registered attendee to transfer registration to another employee at the same company. All cancellations must be made in writing via an email to

Are attendee substitutions permitted at AclaraConnect?

We will allow a registered attendee to transfer his or her registration to another employee at the same company. All transfers must be made in writing via an email to


When I get to AclaraConnect 2018 in San Diego, where do I pick up my conference badge and materials?

On the second floor, lobby level, at the AclaraConnect registration desk, Marriott Grand Ballroom East Registration Window:





How can I sponsor or exhibit at AclaraConnect 2018?

Contact Melissa Abrams at Exhibit hall hours will run from 10:00 am – 5:00 pm on Tuesday, May 15, 2018, and from 10:00 am – 7:00 pm on Wednesday, May 16, 2018.  For more information on this exciting opportunity, please download our exhibitor and sponsorship prospectus on this page.




I still have questions and none of these FAQs help

For questions regarding your attendance at AclaraConnect, please contact

For more information on sponsorship, please contact Melissa Abrams at

For media inquiries, please contact Nancy Talley at






AclaraConnect 2018 Registration is Open!

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