DC Water commenced an ambitious program to replace approximately 90,000 water meters and/or meter transmitting units (MTUs) over an 18 month period. DC Water recognized that this $31 million program is critical from both a financial viability and customer confidence perspective and implemented the management framework and program team accordingly. Field work commenced in February 2017 with an anticipated completion date in mid-2018. As of December 2017, over 56,000 replacements were successfully completed and the program is ahead of schedule and under budget.
Come and listen to April Bingham, Deputy Program Manager for DC Water who will review the planning, ramp-up and full production of this program and lessons learned!